321-868-1980
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CUSTOMER SURVEY
150 E Columbia Lane, Cocoa Beach, FL 32931
Phone: 321.868.1980
Customer Satisfaction Survey
We are always looking for ways to improve our offerings and value your feedback. After you have taken one of our lessons, please print and complete this survey and fax or mail it to us. And anytime you have comments or suggestions, we'd love to here from you. Send us an email or simply give us a call at 321.868.1980. Your input helps us to keep getting better, year after year!
2) Date you attended the surf Program: ____________/__________/_____________
3) Program attended:
( ) Beach Lesson – duration ___________ Hrs / # of persons___________
( ) Kid’s Summer Camp
( ) Jr. Team
( ) Other – please specify________________________________________________________
4) How did you find out about us?
( ) Ron Jon Surf Shop
( ) Internet
( ) Ron Jon Surf School Brochure
( ) Friends or family
( ) Advertisement – please specify ________________________________________________
( ) Other – please specify________________________________________________________
5) How courteous and efficient was our office staff during your:
-Reservation & Security deposit, -Check-in & Balance payment - and Checkout?
( ) Below your expectations ( ) Below your expectations ( ) Below your expectations
( ) Matched your expectations ( ) Matched your expectations ( ) Matched your expectations
( ) Above your expectations ( ) Above your expectations ( ) Above your expectations
Comment:_____________________________________________________________________________________
6) How friendly, helpful and knowledgeable was our instruction staff during your:
-Safety & pop-up class - and during your time in the water?
( ) Below your expectations ( ) Below your expectations
( ) Matched your expectations ( ) Matched your expectations
( ) Above your expectations ( ) Above your expectations
Comment:_____________________________________________________________________________________
7) Would you recommend Ron Jon Surf School to a friend or family member?
( ) Yes ( ) No – if No, why?_____________________________________________________________
8) After your experience with us will you keep surfing as a hobby when possible?
( ) Not at all
( ) A little more likely
( ) A lot more likely
( ) Is that even a question? Surfing is all I want to do from now on!
9) Would you like to participate in any of our other Surf Programs in the future?
( ) Beach Lesson
( ) Kid’s Summer Camp
( ) Jr. Team
( ) Guided Surf Trips to Costa Rica & Mexico
( ) Other – please specify________________________________________________________
10) Are you now considering the purchase of your own surfboard and surf gear?
( ) Yes ( ) No – if No, why?_____________________________________________________________
11) Would you like to regularly receive by e-mail the Ron Jon Surf School newsletters with reminders for our upcoming programs and all that’s new in the water with us? ( ) Yes ( ) No
If yes, please leave your e-mail address _____________________________________________________________
12) We’d appreciate any other comments or suggestions you have to help us further improve our services. _____________________________________________________________________________________________
_____________________________________________________________________________________________
____________________________________________________________________(For more use another page>>)
Thank you.
- Ron Jon Surf School rated "excellent" by travelers
